But to blatantly "gossip" about 2 customers for doing nothing more than trying to enter a museum with their children in the middle of a gift shop, is unprofessional. Even if it's a silly one that leaves parents in the position of inconvenience and possibly safety concerns lifting children, stroller, diaper bag. The museum was excellent, and while not being able to use the platform lift to get our stroller and 2 kids up the entrance stairs of the building was an inconvenience, if that's their rules, it's their rules. The fact that they were "gossiping" about me and my wife is the whole reason I am writing this review. I poked my head around the wall of the left side of the gift shop where I could be seen and they knew I could hear them and they didn't say anything else. While I was walking around the gift shop her and the other employee that sold the admission tickets were "gossiping" (to put it politely) about me and my wife wanting to use the platform lift. The courteous blond employee must have had to step away from the podium where the audio guides were handed out, so the employee outside (the snarky one that said we were not allowed to use the platform lift) stepped in to man the podium. After we finished the tour my wife took the kids to the bathroom to change diapers while I browsed the gift shop. The blond lady with the Australian accent that gave us our audio guide devices and offered to take us to the second floor on the handicap elevator was very nice, courteous, and professional. I don't understand why we were not allowed to use the platform lift to get up the stairs to enter the building, but we were allowed to use the actual handicap elevator inside to get to the second floor exhibit. She stood there and watched as me and my wife lifted the stroller and our 2 kids up and walked them up the stairs. The employee that notified us that we were not allowed to use the lift was very snarky and rude when telling us that "it's for Handicap only" and then walking away before we could ask if there was another way to get our stroller up the stairs. We were not allowed to use the handicapped platform lift to get to the top of the stairs outside to enter the building with our 2 small children and stroller, and there is no ramp alternative to enter the building. I am deducting 2 stars from my review however, due to the Museum and staff not being "parent friendly". Fisher, his operation, and the history behind the Atocha and Margarita shipwrecks. The museum provides a ton of information about Mr.
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